Last Updated: November 2025
These Terms and Conditions ("Terms") govern your access to and use of the Manage Events platform and services ("Platform"). The Platform is operated by Zeus ICT Services Pty Ltd t/a Manage Events (ABN: 47 654 725 434) ("we", "us", "our"). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use the Platform.
Your use of the Platform constitutes acceptance of these Terms. If you are using the Platform on behalf of an organisation, you warrant that you are authorised to bind that organisation.
The Platform facilitates communication and transactions between Event Organisers and Vendors. We are not an event organiser, vendor, agent, broker, contractor, or legal representative of any User. Contracts, agreements, payments, and arrangements between Users are strictly between those Users.
We do not guarantee:
All Users engage with one another at their own risk.
We do not control User behaviour or verify the accuracy of User Content. We disclaim liability for actions, omissions, or content of any User.
Users must provide accurate and complete information and keep their details updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Users must be at least 18 years old. We may suspend or refuse accounts at our discretion.
Users must not:
We may suspend or terminate accounts for AUP violations.
Event Organisers acknowledge and agree that they are solely responsible for:
Event Organisers must not discriminate contrary to Western Australian or Commonwealth legislation.
Vendors acknowledge and agree that they are solely responsible for:
We may charge fees for certain features or services. All platform fees are advertised within the platform and need to be accepted by the User prior to the feature or service being enabled. All fees are in AUD and may include GST where applicable.
The platform offers SMS functionality. There are fees associated with this functionality which are charged on the 1st of each month for the actual usage from the prior month. When SMS is enabled, the User agrees that they are responsible for these charges and they must be paid by the due date.
The SMS functionality can be disabled, but SMS messages already consumed will be invoiced immediately and must be paid for by the due date.
Payments may be processed through third-party providers. We:
Refund policies are set by Event Organisers. Platform fees and service charges may be non-refundable unless required under ACL.
We may modify, update, suspend, discontinue, or remove any part of the Platform at any time without liability. This includes adding or removing features, tools, or support.
All intellectual property relating to the Platform is owned by Zeus ICT Services Pty Ltd t/a Manage Events. Users obtain a limited, non-exclusive, non-transferable licence to use the Platform.
By uploading or submitting Content, you grant us a worldwide, royalty-free, sublicensable licence to use, display, store, reproduce, and distribute the Content as necessary to operate, develop, and promote the Platform.
We may remove or disable Content at our discretion, including content that violates these Terms or applicable laws.
Any suggestions, improvements, or feedback you provide may be used by us without restriction or compensation.
We do not guarantee continuous, uninterrupted, or error-free operation of the Platform.
We do not guarantee that data will be stored indefinitely. Users are responsible for backing up their own information.
We may suspend the Platform for maintenance, upgrades, or security reasons.
We are not liable for failures caused by events outside our reasonable control (e.g., outages, cyberattacks, natural disasters).
The Platform is provided "as is" and "as available". To the maximum extent permitted by Australian law, including ACL:
Nothing in these Terms excludes rights that cannot be excluded under the ACL.
To the maximum extent permitted by law, and subject to ACL:
If liability cannot be excluded, our total aggregate liability is limited to: the total Platform fees paid by you in the 12 months preceding the claim.
This limitation does not apply where prohibited by the ACL.
You indemnify and hold Manage Events harmless from claims, losses, liabilities, damages, and expenses arising from:
The collection and handling of personal information is governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may suspend or terminate your account at any time, including for:
You may terminate your account by contacting us.
Before initiating legal action, parties agree to attempt resolution through good-faith negotiation. If unresolved, disputes must proceed to mediation in Perth, Western Australia, using a mediator agreed between the parties or appointed by the Resolution Institute.
Nothing prevents either party from seeking urgent injunctive relief.
These Terms are governed by the laws of Western Australia, and the parties submit to the exclusive jurisdiction of the courts of Western Australia.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
We may modify these Terms at any time. Material changes will be communicated via email or Platform notification. Continued use of the Platform constitutes acceptance of the updated Terms.
If any provision is found unenforceable, the remaining provisions remain in full force and effect.
These Terms and our Privacy Policy constitute the entire agreement between you and Manage Events.
For questions or notices regarding these Terms, please visit our contact page or email: info@manageevents.com.au.
By using Manage Events, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.